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Video Service Desk

Add a live voice and video call button to your website with routing, callbacks and agent monitoring.

by videoservicedesk

What's included

  • Unlimited audio and HD video calls
  • Automatic call routing
  • Callback scheduling for missed calls
  • Screen sharing, whiteboard, chat and polls
  • Smartphone call notifications
  • Custom forms and branding
  • Real-time agent monitoring

Video Service Desk puts a live call button on your website so visitors can talk to your team instantly, by voice or HD video. Calls are routed automatically to the right agent, notifications reach your smartphone and missed callers can book a callback time.

During calls you can share files, video and your screen, and use a whiteboard, chat and polls. Custom contact forms and branding fit your site, calls from several websites can be routed in one place, and a dashboard monitors call and agent activity in real time.

Best for

Service businesses, sales teams, consultants and support teams who close deals in conversation.

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